Cannot Claim My Author Page

[Christian]

I have followed the below process word-for-word and still cannot claim my author page. Can someone advice me on this?

Signing up for the Author Program is easy – here's how:

If you are already a Goodreads member, make sure you are signed into the desktop site. If not, sign up for an account.
Search for your pen name and click on your published author name. The author name is listed below the title of your book in the search results. If you do not find your book in our database of published works, please see our section on who can join.
Clicking on your name takes you to your basic author page, which will have your name at the top. This page is part of our database of books and authors and is separate from your member profile page, which lists your bookshelves and friends.
Scroll down to the bottom of the page. Click "Is this you? Let us know" to send a request to join the Author Program.

The problem is, I don't see a "Is this you? Let us know" at the bottom of the page. What now?? The author page is GOPEE GALAATA

Thank you and sorry for the bother.

[Scott]

You have already claimed that profile.

[Emily]

Remember as I said in the other thread, you have to contact Support for questions about your profiles.

[rivka, Former Moderator]

Goodreads Librarians are not employees of Goodreads, but volunteers. They have no control over approvals of Goodreads Author status. If you are having a problem with yours, you'll need to use the Contact Us link on the Help page.

Closing as duplicate.