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Questions (not edit requests) > Problem creating a Giveaway

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message 1: by Jean (new)

Jean Bouler | 4 comments In trying to create a Giveaway for my new book, using the ebook option,
when I try to enter the ASIN I get an error message that the # doesn't exist. This is frustrating because if I simply look up my book on Goodreads I get this link which includes a button to purchase on Amazon (with the very same ASIN the message said did not exist). Has anyone else had this problem?

https://www.goodreads.com/book/show/5...


message 2: by Scott (last edited Apr 23, 2020 08:29AM) (new)

Scott | 9034 comments The Kindle edition was not here; I have just added it. Try again?

If you still have a problem, you need to contact support. No one here can do anything about giveaways.


message 3: by Melanie (new)

Melanie (mvalente89) | 2197 comments The issue is the Kindle edition does not exist on Goodreads. The ASIN has to be on Goodreads for it to work, not Amazon.


message 4: by Jean (new)

Jean Bouler | 4 comments Melanie wrote: "The issue is the Kindle edition does not exist on Goodreads. The ASIN has to be on Goodreads for it to work, not Amazon."

Thank you so much for the quick response.


message 5: by Jean (new)

Jean Bouler | 4 comments Scott wrote: "The Kindle edition was not here; I have just added it. Try again?

If you still have a problem, you need to contact support. No one here can do anything about giveaways."


I really appreciate the quick response and your adding of the Kindle addition. I am really unclear what happened because I've done this with 3 other book giveaways and never had a problem. I'll try again.


message 6: by Emily (new)

Emily | 17605 comments Jean wrote: "I really appreciate the quick response and your adding of the Kindle addition. I am really unclear what happened because I've done this with 3 other book giveaways and never had a problem. I'll try again."

The problem was that the Kindle edition with ASIN had not yet been added to the site, as mentioned above. In the other cases, they had already been added or automatically imported from Amazon.


message 7: by Jean (new)

Jean Bouler | 4 comments Jean wrote: "Scott wrote: "The Kindle edition was not here; I have just added it. Try again?

If you still have a problem, you need to contact support. No one here can do anything about giveaways."

I really ap..."



That worked! thanks so much


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