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Publishing and Promoting > Updating author FB page Cover

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message 1: by Glede (new)

Glede Kabongo | 32 comments I just got a new FB cover for my author fan page and no matter how many times I try, it won't upload the new cover. Any suggestions on what the issue might be? The new cover I'm trying to upload is in jpeg format.

message 2: by T.H. (new)

T.H. Hernandez (thhernandez) | 113 comments That should work. What are the dimensions?

What's happening when you try to upload? Is it timing out, or does it just revert back to the old one?

message 3: by Glede (new)

Glede Kabongo | 32 comments Reverts back to the old one but I just figured it out. The problem was Safari. I used Google Chrome as the browser and it worked . Safari can be a pain. Thanks for reaching out.

message 4: by T.H. (new)

T.H. Hernandez (thhernandez) | 113 comments Oh, I didn't even think about the whole browser issue. That always is the last thing I think of when I'm having issues.

message 5: by [deleted user] (new)

Firefox is another browser that I turn to when Safari gives me fits. Cheers, Don

message 6: by Jane (new)

Jane Peranteau | 52 comments Glad to hear that. I've used Mozilla Firefox through it all.

message 7: by Glede (new)

Glede Kabongo | 32 comments I should download that one too.

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