Goodreads Librarians Group discussion
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Policies & Practices
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Dealing with the spammers
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Or at least pause/disable once a certain number of different spam content from same account are flagged. An undisclosed number so spammers don't make nunber minus one decisions or only a certain number before making the next fraudulent account.Or even let librarians click something that holds what they post to quizzes, quotes, trivia, listopias, etc. from going live while staff evaluates the flag.
Plus, goodreads needs to look at "flag" options period. There are many areas on goodreads that also need a flag option. I'm not so sure that upon signup new members shouldn't be told that "flag" = report to goodreads staff as potential abuse; not everyine kniws what "flag" is or at first notices there is a flag option.
Shouldn't this be in the feedback group?
Mod
Certainly not here. I suggest you use the Contact Us link on the Help page.
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This morning a spammer has added 190 spam quizzes.
https://www.goodreads.com/quizzes/new...
in quotes it is just a continuing mess:
https://www.goodreads.com/quotes/rece...
try this quotes search
https://www.goodreads.com/quotes/sear...
there are, at least, many tens of thousands of these and similar quotes and it is just continuous.
The same people also spam groups.
The current method of getting rid of the spam AND the spammers is to flag the spammer to support. They block/delete the spammer and remove the crap they have created. There are often quotes/quizzes left behind but the main problem with that process is that it is too slow. Much too slow. I regularly flag 100+ spammers a week in quizzes & quotes and it does not make much difference to the levels of crap that turn up. There needs to be a way of stopping a spammer from adding his crap until support get around to removing him and his crap.
Suggestion: have an option to flag a user to support which also 'pauses' or disables that user account and basically stops it from adding more crap until Support evaluate the issue. I would doubt tha many users would be flagged by mistake. These heavy duty spammers are very obvious.