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[SOLVED] MOBI not sent to Kindle
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did you look in your documents file? thats where the "kindle" files are sent from netgalley.also did you go into your setting and add netgalley to your approved sender's list?
I always have to go into my doc file on amazon and sent the files to my actual kindle/fire device.
"did you look in your documents file? "Yep. I double-checked right now, to be certain and I'm not seeing any of the two books. I see all the other requested ones, some twice, because I mistakenly clicked the send button twice...
also did you go into your setting and add netgalley to your approved sender's list?
Yes. I wouldn't have received any of the previous books, otherwise.
I always have to go into my doc file on amazon and sent the files to my actual kindle/fire device.
I primarily do a manual sync (my wifi is generally turned off), and only check my amazon cloud, if the sync doesn't work (happened on my old Kindle Keyboard).
Hmpf! I just tried again, and it works now...Maybe it was a problem that only happened on netgalley.de (I tried from netgalley.com now) :-\
Thanks for your help, Paris. :)
did you have netgalley.de as an allowed sender of documents (since it differs from netgalley.com)
No. The German instructions page mentioned only kindle@netgalley.com https://netgalley.zendesk.com/hc/de/a...
However the MOBI files never got to my Kindle Cloud. Netgalley said the book was sent, but I didn't receive anything. I checked with two different Kindle devices and neither saw it after sync.
Luckily an EPUB format was also provided for download, which I could then convert to MOBI.
Has anyone encountered this behavior before?
I read a blog post somewhere about publishers not being able to send books to your Kindle Cloud, but the article was a few years old. So not sure if it's still happening.
Note: I'm a newly active member, and have requested some 10 books in total. I only had an issue with these two books.