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Device Related > Can't get on the Amazon Digital & Devices Forum

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message 1: by Teddygrace (new)

Teddygrace | 18 comments Does anybody here use the Forum and is having trouble with it today? I can get to the site and read posts, can't create threads, can't reply to a post, can't access my profile, or my posts, etc. And, can't get to whoever runs/develops the thing to ask for help.

I see some of the regulars are posting - can tell by the time - so it's not everybody.

I knew it wouldn't accomplish anything but contacted Amazon Customer Service anyway, really did a thorough job explaining - and they kept telling me to go to the Forum.

Same problem with all our devices, computers, even those not registered to me.

Rebooted and the usual. Any advice?


message 2: by CBRetriever (new)

CBRetriever | 486 comments I can't post there either and the Help pages are crazy mixed up too

1. I click on Reading Basics - if flashes for a bit and goes to a "Was this information useful" screen)
2. I click on User Guides for the Voyage, it flashes on the "Was this information useful" screen) then goes to a page with "Kindle (5th Generation) Won't Stay Charged" information and a Voyage isn't even a 5th Gen Kindle

it's the same on amazon.co.uk


message 3: by CBRetriever (new)

CBRetriever | 486 comments working now


message 4: by Teddygrace (new)

Teddygrace | 18 comments CBRetriever wrote: "I can't post there either and the Help pages are crazy mixed up too

1. I click on Reading Basics - if flashes for a bit and goes to a "Was this information useful" screen)
2. I click on User Guid..."


Thanks bunches. I just got a notification that it's working too.


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