Amazon Kindle discussion
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Device recognition issues
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Since they show up on other computers it might be your usb cord- maybe try a new cord or hub? I've also found that restarting after a complete shutdown, or resetting to factory defaults usually fixes that particular issue. There are a lot of things that it could be- if you google Kindle Fire or Voyage not recognized you'll get a lot of suggestions.
Thanks a lot for the response. I will try googling for a solution.
He has a PC (traitor). Eureka, I talked to Amazon yesterday, and even they didn't know at first, but if you have a Mac, you have to download the Android File Transfer app, because the usb connection only works on a PC.
So your husband's PC has no problem with industry standard apps and hardware like USB? Your MAC does though... Just an FYI. I'm a CTO in a company that has 1600 PC's. We also have 10 MAC's that our creative departments insist they need. 80% of our internal support budget is spent on the 10 MAC's.
WOW, those are amazing statistics. I rarely have problems with my Mac, and I have mostly used PCs. I found PCs a pain, too many conflicts, issues, malware, viruses, etc. This issue with the Kindle is not a big deal, in that I found an app that fixes the problem.
Sonya wrote: "It might be the charger"see above, it's not the charger, it's the kindle
I rarely have issues with PC's. The MAC issues at work are mostly human error. Amazon is not the best when it comes to writing software. It took them a year to fix their Kindle app for Windows 10. Lucky I was able to get the earlier version for Windows 7 and below.
My Kindle Voyage shows up intermittently when plugged in to my computer, and shows up fine when plugged in to my husband's computer.
I am trying to figure out if there is a problem with my USB ports, the charging chord, or the device.