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General chat > Help plea - technical issue with polls

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message 1: by Judy (new)

Judy (wwwgoodreadscomprofilejudyg) | 11195 comments Mod
Sorry to be thick, but I'm just wondering if anyone in our group knows whether there is a way to close a poll without deleting it?

I would like to close the two polls for picking a favourite read of the year, but can't see any way of doing this apart from deleting the polls. It looks as if I should have picked a closing date when I set the polls up! Any help appreciated. I have looked through the help sections at GR but with no luck.


Carol She's So Novel꧁꧂  | 686 comments Judy wrote: "Sorry to be thick, but I'm just wondering if anyone in our group knows whether there is a way to close a poll without deleting it?

I would like to close the two polls for picking a favourite read..."


I've never done this so can't help sorry Judy. If you don't belong to the Moderator Support Group (an unofficial group I've found really helpful) it might be best to ask in GR Feedback Group.
https://www.goodreads.com/group/show/1


message 3: by Judy (new)

Judy (wwwgoodreadscomprofilejudyg) | 11195 comments Mod
Thanks Carol, I'll have a try there.


message 4: by Deborah (new)

Deborah (deborahkliegl) | 104 comments Can you edit the poll and pick anend date of today to close it out


message 5: by Susan (new)

Susan | 13290 comments Mod
If not, maybe we can copy and paste the results in the discussion thread and just delete the poll? I have found emailing Goodreads very helpful - I once added a book with a typo and couldn't change it. An email resulted in an almost immediate response and the problem solved without any comments about how stupid I had been!


message 6: by Judy (new)

Judy (wwwgoodreadscomprofilejudyg) | 11195 comments Mod
Deborah wrote: "Can you edit the poll and pick anend date of today to close it out"

Thanks for your help, Deborah - I've tried to do this but it won't let me set an end date unless I also set a start date.

I'm wondering if it is possible to set them both to the same day - I'll have a look at this when I get home from work tonight.


message 7: by Judy (new)

Judy (wwwgoodreadscomprofilejudyg) | 11195 comments Mod
Susan wrote: "If not, maybe we can copy and paste the results in the discussion thread and just delete the poll? I have found emailing Goodreads very helpful - I once added a book with a typo and couldn't change..."

Susan, many thanks for the suggestions - I think copying and pasting the results and deleting the poll might well be the answer if I can't find a way to close it. I didn't realise it was possible to email Goodreads, so might also try that tonight! And typos happen to us all. :)


message 8: by Susan (new)

Susan | 13290 comments Mod
Yes, you use the contact page:

https://www.goodreads.com/about/conta...


message 9: by Judy (new)

Judy (wwwgoodreadscomprofilejudyg) | 11195 comments Mod
Thanks for the link, Susan.

I've now joined the moderator group that Carol mentioned and asked a question there (no reply in the feedback group as yet). It sounds as if it might be possible to set today as an opening date without losing the data, so I'll probably give that a try later tonight (but I'll copy all the data first to be on the safe side:).

If not, I'll email goodreads. I had just assumed there would be a simple "close poll" function!


message 10: by Susan (new)

Susan | 13290 comments Mod
I think many of the members are in the States, Judy, so I tended to get an answer late at night and you might find the same.


message 11: by Judy (last edited Jan 06, 2017 10:55AM) (new)

Judy (wwwgoodreadscomprofilejudyg) | 11195 comments Mod
Thanks, Susan. I've had a couple of replies in the mods group, but might wait until tomorrow morning to see if I get a definitive answer. It all gives time for any last-minute votes. :)


message 12: by Judy (new)

Judy (wwwgoodreadscomprofilejudyg) | 11195 comments Mod
Thanks everyone, problem now solved with your help and that of the mods group - I've edited the two polls by adding an opening date and closing date.

Putting an opening date after the poll actually opened does not lose the data, which was what I was worried about! So the polls will now both close at the end of today and I'll post the results tomorrow. :)


message 13: by Susan (new)

Susan | 13290 comments Mod
Good to hear you solved the issue, Judy. We could have just cut and paste the results if we got stuck I guess :)


message 14: by Lynne (new)

Lynne Pennington (bluemoonladylynne) | 112 comments WooHoo! Judy is a SuperMod! Glad it got resolved.


message 15: by Judy (new)

Judy (wwwgoodreadscomprofilejudyg) | 11195 comments Mod
I felt more like a StupidMod, Lynne, but thank you! ;)


message 16: by Judy (new)

Judy (wwwgoodreadscomprofilejudyg) | 11195 comments Mod
Susan wrote: "Good to hear you solved the issue, Judy. We could have just cut and paste the results if we got stuck I guess :)"

Yes, that would have worked. Thanks Susan. :)


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