Goodreads Librarians Group discussion
Issues with Quotes
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Is there a backdoor to fixing the overquoted?
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I have found that sometimes, refreshing the author page 3-4 times helps. Other than that, I am not aware of any workarounds, and coming in isn't really an option. (And I don't think it would help.)
Is there any workaround for this? I'd be happy even to come into the SF office for a day to deal with such things after 5 July if it's easier there (or impossible elsewhere).