Web Site Issues in Chrome Desktop and Android

[Michael]

Anyone else having issues with Audible in the last couple of weeks in Google Chrome? I can't add anything to my cart or wishlist.

I've tried in both chrome in Windows and on Android, and neither work. I can get it to work in Internet explorer though

I contacted support a couple of weeks ago, and they never bothered responding.

[Jessica]

I use Chrome on my Laptop and I have had no issues adding anything to my wish list this week. I have added two books in just the last couple of days with no problems.

[tubemonkey]

I re-did my wish list yesterday on a Chromebook and no issues.

[Michael]

Thanks. Hmm, I wonder what is up with mine then. Just odd I have the same issue on my phone and computers.

Can you check that the items are in your wishlist? I just checked, and now it isn't giving me an error adding to wishlist, but when I check my wishlist, it hasn't been added. With the cart though, it eventually goes to my cart, but it hasn't added. Last week, when it first started happening, it would actually show an error on the web page.

[Grumpus, Hearing aide]

Michael wrote: "Thanks. Hmm, I wonder what is up with mine then. Just odd I have the same issue on my phone and computers.

Can you check that the items are in your wishlist? I just checked, and now it isn't givin..."

I have the same issue. Went through multiple emails with their customer support. Tried everything, no resolution. So I have to use Explorer if I want to use their website now.

[Jan]

I've been having some issues Michael. I can add to my wishlist & cart in chrome BUT I can't listen to the samples of about half the books.

[Jessica]

Just checked my wishlist and the books I added are right on top of the list. Don't know about adding to my cart. I bought a book a few days ago but it was a WS book that I bought through Amazon.

[Michael]

OK thanks all.
Grumpus - that is good that I'm not alone! At least I don't have to try figuring out what I've done wrong, like perhaps a plugin disabled or not installed, or something odd.

[Janice]

They still haven't resolved the issues with my wishlist either. I use Window Explorer. The mobile site is messed up too. I've given up. I have a shelf on goodreads called "audible wishlist".

[Leslie]

I can't even log into my account right now. I go to the Audible page, it takes me to an Amazon/Audible login page, which I try to enter, but it never does anything. At least I can get it on the app on my phone, but I always go onto it from my computer (Chrome user), so this is annoying.

[Michael]

Looks like they might have finally fixed it. Suddenly working for me.

[Michael]

Ok it still isn't working for me on Android, but it is in Windows desktop.

[Jessica]

I haven't been on my android in quite awhile. I have been using it on my laptop, though, with no trouble. I might have to log in from my Android and see it is working for me there.

[Leslie]

I'm still having problems on my Windows 10/Chrome desktop. I can log in under a different browser (Firefox), but I prefer to do everything on Chrome, so this sucks.

[Jessica]

Chrome is the only browser I use, I am also running Windows 10 and I have never had a problem with Audible either under Chrome or the Windows 10 app. Can't imagine what would be causing your problems.