Audible - Stats issue

[Alex]

I have been an audible user since 2003, and absolutely love it. I haven't really had need of checking the stats page, but am wondering how many books I have, which I can only find out through the app, and specifically on the stats pages. However, when I currently try to go to the stats section on my app (Android), it just crashes the whole app. Anyone have that issue?

[Jessica]

Not me! Mine works fine. I check my stats at least once a week and it has never given me a problem. Do you have the latest Android app update?

[Audible Support]

Hi Vikingabroad, this is Audible Social Support. We are sorry to hear about this issue! If you are not currently running the most up-to-date version of the app, please try updating.

If you are running the most up-to-date version, please try signing out, then back in and try accessing your stats.

Please let us know if the problem persists. Take care!

[Alex]

App has been updated already, but tried to signout/sign back in, but no luck. I am on a fully updated samsung S5, if that matters.

[Audible Support]

Vikingabroad wrote: "App has been updated already, but tried to signout/sign back in, but no luck. I am on a fully updated samsung S5, if that matters."

Could you please email us at social-support@audible.com so we can continue to look into this for you?

Thank you!

[Ray]

How about providing more sales information to us authors. Getting just the total number of sales, makes any marketing analysis impossible. I have to log into ACX every day and write down my Audible book sales so I have any kind of trend analysis.
Also, I've love see some ranking information hopefully genre specific. I know that you have that information, but please share it with the authors.