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Archived Author Help > Amazon Buy Link on Goodreads

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message 1: by Luna (last edited Feb 07, 2016 01:46PM) (new)

Luna Saint Claire (lunasaintclaire) | 39 comments I have the most bizarre issue. My title has a Kindle ASIN, and since I have wide distribution I also have ISBN (digital) for Nook, Kobo, and iBooks. AND I have ISBN for print edition. On my book's product page on Amazon it lists the ASIN and price for the Kindle edition and the ISBN and price for the Print edition. For some reason, when you click on the buy button that say Amazon under my title on Goodreads the result is a 404 error message. YET, when you click on Amazon in the drop down menu under STORES (button next to Amazon) the results brings up my book and lists both the Kindle and Print Edition correctly. I have been dealing with support for weeks trying to get this fixed. The emails that support sends me are bizarre - one insinuating my book must have been published by Smashwords and does not exist on Amazon! WTF!! I cannot get this fixed!! There is no one to talk to!!


message 2: by G.G. (new)

G.G. (ggatcheson) | 2491 comments It depends on the format that is shown. If it's on ePub (Kodo, Barnes and nobles etc) it won't work with Amazon. It will only work for stores that sell ePub. if you are on paperback it should show you the paperback and same for kindle.


message 3: by G.G. (new)

G.G. (ggatcheson) | 2491 comments I just checked your page and it works as intended. (As I mentioned in my post above).


message 4: by Luna (new)

Luna Saint Claire (lunasaintclaire) | 39 comments When people click the Amazon button on my book's page it goes to a dead end 404 error message. The button should direct readers to my book's Amazon book page since the book does have an ASIN (Kindle index system) and I also have a print ISBN for sale on Amazon. If a reader has a Nook, they can click the down arrow on Stores -- go to B&N and the link works taking them to the ePub Nook version. For some reason, although I have an ASIN and if you read my notes -- it does take readers to Amazon using the drop down arrow link (title) on the Stores drop down menu. It still does not direct to Amazon, using the Amazon button.


message 5: by Luna (new)

Luna Saint Claire (lunasaintclaire) | 39 comments G.G. wrote: "It depends on the format that is shown. If it's on ePub (Kodo, Barnes and nobles etc) it won't work with Amazon. It will only work for stores that sell ePub. if you are on paperback it should show ..."

No, it is still not working. When I click the button to buy it on Amazon it does not direct to Amazon. When I click Amazon in the drop down menu under Stores -- it does direct to Amazon, but readers wonl't search for Amazon buy link there. The main Amazon button does not direct to my book's page. It say errror. And both Amazon support, and Goodreads support say my book is listed correctly (as you can see in the Goodread page) I have an ASIN for the Kindle edition; and ISBN (10 & 13) for the ePub edition; and an ISBN (10 & 13) for the print edition. All should work, but it does not!!


message 6: by [deleted user] (new)

I went to your book, and the primary book was the Nook book. When this book shows, the Amazon button will give you an error message. I pulled up the paperback and Kindle versions, and the link worked. You probably need to make either the Kindle or the paperback versions your primary edition.

To fix it you should pull up one of those versions, click on edit, and then set that book as the primary edition for the work. I think it'll fix your problem.


message 7: by Luna (new)

Luna Saint Claire (lunasaintclaire) | 39 comments Ken wrote: "I went to your book, and the primary book was the Nook book. When this book shows, the Amazon button will give you an error message. I pulled up the paperback and Kindle versions, and the link work..."

Ken! That sounds great! I did write to support and told them Amazon told me to make the paperback the primary... but they don't do it!! How can I do that? Do you know the step by step -- I am not techy at all... don't quite understand how to do what you say.


message 8: by Luna (new)

Luna Saint Claire (lunasaintclaire) | 39 comments Ken wrote: "I went to your book, and the primary book was the Nook book. When this book shows, the Amazon button will give you an error message. I pulled up the paperback and Kindle versions, and the link work..."

I did it!! Tell me now if it works!!


message 9: by [deleted user] (last edited Feb 08, 2016 07:33AM) (new)

It still shows the Nook book when I pull it up. When you corrected it, did you get a note saying it may take a few minutes (or hours) for the change to take effect?

In any case here's how to do it: pull up the Kindle (or paperback) edition of your book. Just above the buttons and slightly to the right, find "edit details" and click on it. To the right of the main info you'll see a picture of your book cover, and some clickable options below it. One of the options is "Set this book as the primary edition for this work." If you click on that, it should set the Kindle edition as primary.


message 10: by Luna (new)

Luna Saint Claire (lunasaintclaire) | 39 comments Ken wrote: "It still shows the Nook book when I pull it up. When you corrected it, did you get a note saying it may take a few minutes (or hours) for the change to take effect?

In any case here's how to do it..."


I did that! And it came up as I can't do that! So I wrote to Librarian group to do it. It won't let me change it!! I don't know why. I am logged in correctly.


message 11: by Luna (new)

Luna Saint Claire (lunasaintclaire) | 39 comments Ken wrote: "It still shows the Nook book when I pull it up. When you corrected it, did you get a note saying it may take a few minutes (or hours) for the change to take effect?

In any case here's how to do it..."


Isbn is taken by an existing book with the title "The Sleeping Serpent: A Woman's Struggle to Break an Obsessive Bond With Her Yoga Master". Search for 1928816762 in the header to view it. If you believe this is an error please double-check your data, then check the Goodreads Librarians group. ISBNs are optional so you can also add this book without an ISBN.
Isbn13 is taken by an existing book with the title "The Sleeping Serpent: A Woman's Struggle to Break an Obsessive Bond With Her Yoga Master". Search for 9781928816768 in the header to view it. If you believe this is an error please double-check your data, then check the Goodreads Librarians group. ISBNs are optional so you can also add this book without an ISBN.


message 12: by [deleted user] (new)

It may be some technical issue, such as failure to authorize you as a librarian for your own book. Goodreads isn't exactly a user-friendly site, and I'm no expert. Maybe the Goodreads Librarian can straighten it out. But at least you know what the issue is.


message 13: by Luna (new)

Luna Saint Claire (lunasaintclaire) | 39 comments Ken wrote: "It may be some technical issue, such as failure to authorize you as a librarian for your own book. Goodreads isn't exactly a user-friendly site, and I'm no expert. Maybe the Goodreads Librarian can..."

Yea! The librarian just wrote me and told me everything I already know!! Geez!! But I will stay in the thread on that support page and see what I can get done! thanks Ken, for trying!! :)


message 14: by G.G. (new)

G.G. (ggatcheson) | 2491 comments Luna wrote: "G.G. wrote: "It depends on the format that is shown. If it's on ePub (Kodo, Barnes and nobles etc) it won't work with Amazon. It will only work for stores that sell ePub. if you are on paperback it..."

As I said, because the picture, the book showing, is an ePub. If you click the pictures, it will tell you what it is, epub, kindle, or paperback. If you want the link to Kindle to work change your page to put it as the kindle for primary. (But then, someone clicking on Barnes and Nobles or Kobo for instance, will get a non existent response.


message 15: by Luna (new)

Luna Saint Claire (lunasaintclaire) | 39 comments G.G. wrote: "Luna wrote: "G.G. wrote: "It depends on the format that is shown. If it's on ePub (Kodo, Barnes and nobles etc) it won't work with Amazon. It will only work for stores that sell ePub. if you are on..."

Thank you all for helping! The problem has now been solved!
Yay!


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