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Questions > Trying to list a book giveaway, but getting error message

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message 1: by Alexis (new)

Alexis Fedor (alexisfedor) | 4 comments Author Michael Poage of the book Voiceover would like to do a book giveaway. When he tried to list his book it was rejected with the following message:

Book can't be blank
Book invalid book id
Book doesn't match any books in our database
Book isbn (9781930781757) doesn't match any books in our database

All the fields are filled out correctly. Can you please advise?

Thank you!


message 2: by Empress (last edited Aug 26, 2013 06:20PM) (new)

Empress (the_empress) That is because the book is NOT in the database. Adding now

Can you please provide the following information so we can add it:

Please provide:
* Title
* Author(s) name(s)
* ISBN (or/and ASIN)
* Publisher
* Publication date
* Format
* Description
LINK to cover [if there is one yet] to a non-seller website - Amazon is exception

Thank you


message 3: by Sandra (new)

Sandra | 24688 comments Alexis, unfortunately, whoever added the book put the ISBN 13 in the ISBN 10 slot, so it truncated and didn't come up in a search. I've fixed it now.


message 4: by Alexis (new)

Alexis Fedor (alexisfedor) | 4 comments Sandra,

Thank you. Does that mean we can try again for the giveaway?


message 5: by Banjomike (new)

Banjomike | 5530 comments Alexis wrote: "Sandra,

Thank you. Does that mean we can try again for the giveaway?"


Should do. Give it a try.


message 6: by John (new)

John Rachel (johndrachel) | 5 comments I'm having problems with mine as well ... http://www.goodreads.com/giveaway/sho...

The Book ID is correct, I have the right ISBN 13, I've had this request in for over a week and nothing so far. Can we get this on track?

Thanks.

John Rachel


message 7: by Banjomike (new)

Banjomike | 5530 comments John wrote: "I'm having problems with mine as well ... http://www.goodreads.com/giveaway/sho...

The Book ID is correct, I have the right ISBN 13, I've had this request in for over a week and nothing so far..."


What is the book?

Librarians can only check that the book and covers and suchlike are OK. The only people who can tweak giveaways are Customer Support.


message 8: by John (new)

John Rachel (johndrachel) | 5 comments Banjomike wrote: "John wrote: "I'm having problems with mine as well ... http://www.goodreads.com/giveaway/sho...

The Book ID is correct, I have the right ISBN 13, I've had this request in for over a week and n..."


The book is "Blinders Keepers" Blinders Keepers Blinders Keepers by John Rachel


message 9: by Sawyer (new)

Sawyer Bennett (sawyer_bennett) | 8 comments Hey there -
I am having the same problem. Would you mind checking on mine? Uncivilized
9781940883199
Or should I be asking customer support?
TIA!


message 10: by rivka, Librarian Moderator (new)

rivka | 43509 comments Mod
Sawyer, ebooks cannot have giveaways added.


message 11: by Sawyer (new)

Sawyer Bennett (sawyer_bennett) | 8 comments Sorry about that.

4 errors prohibited this record from being saved:
Book can't be blank
Book invalid book id
Book doesn't match any books in our database
Book isbn (9781940883229) doesn't match any books in our database


message 12: by Melaslithos (new)

Melaslithos | 1356 comments #11 Your book does not exist in the GR database. Please add it first before creating a giveaway.

If you are not sure about how to do it yourself, you can ask a librarian to help you by following the instructions here:
https://www.goodreads.com/topic/show/...


message 13: by Sawyer (new)

Sawyer Bennett (sawyer_bennett) | 8 comments Thanks for your help!
:-D Have a great day!


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