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Book & Author Page Issues > Please update

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message 1: by Tellulah (new)

Tellulah Darling (tellulahdarling) Hi,

My ratings box hasn't been updating, even though you guys have refreshed it. Would it be possible to please try again and see if it goes to its current number of 33?

Title: My Ex From Hell
ISBN: 9780988054035

Thank you.


message 2: by Debbie's Spurts (D.A.) (last edited Feb 26, 2013 10:21AM) (new)

Debbie's Spurts (D.A.) | 6325 comments I only see 32 total ratings for all editions; but, I will refresh. Screenshot at http://d.gr-assets.com/photos/1361902...


message 3: by Tellulah (new)

Tellulah Darling (tellulahdarling) Debbie wrote: "I only see 32 total ratings for all editions; but, I will refresh. Screenshot at http://d.gr-assets.com/photos/1361902..."

If you look at the actual breakdowns by number above it (the bar graphs) it only shows 31 now. And on my home page, I'm told there are 33 ratings.


Debbie's Spurts (D.A.) | 6325 comments I'm not sure what to tell you other than keep refreshing. Between an existing site bug that's been ongoing for quite a while that means until the developers fix manual refreshes have to get done and the way goodreads data caches as members shelve and unshelve books ...

You can keep requesting refreshes here or can go to any edition of the book, edit details and midway down righthand side refresh book stats yourself (refreshes for all editions of the book).


message 5: by rivka, Former Moderator (new)

rivka | 45177 comments Mod
Debbie wrote: "I'm not sure what to tell you other than keep refreshing."

Books should not be refreshed more often than every 24 hours. It is unlikely to be effective, and it can put a strain on the servers.


message 6: by Vicky (new)

Vicky (librovert) | 2462 comments For the record, I see 33 ratings now...


message 7: by Debbie's Spurts (D.A.) (last edited Feb 26, 2013 09:15PM) (new)

Debbie's Spurts (D.A.) | 6325 comments I'm not sure the goodreads data caching, like Rivka noted, is going to be fast enough to keep up with a fluctuation of only one rating faster than a few hours even when the bug is corrected.

Not likely to ever see real time ratings if checking every few minutes.


message 8: by Tellulah (new)

Tellulah Darling (tellulahdarling) Debbie wrote: "I'm not sure what to tell you other than keep refreshing. Between an existing site bug that's been ongoing for quite a while that means until the developers fix manual refreshes have to get done ..."

Unfortunately, it doesn't let me refresh myself so I have to keep asking here. Thanks for all your help!


message 9: by Tellulah (new)

Tellulah Darling (tellulahdarling) Debbie wrote: "I'm not sure the goodreads data caching, like Rivka noted, is going to be fast enough to keep up with a fluctuation of only one rating faster than a few hours even when the bug is corrected.

Not l..."


It had actually been stuck at 29 for a couple of weeks.


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