The Prentice Hall Service Technology Series from Thomas Erl by Thomas Erl
0 primary works • 11 total works
The Prentice Hall Service Technology Series from Thomas Erl aims to provide the IT industry with a consistent level of unbiased, practical, and comprehensive guidance and instruction in the areas of service technology application and innovation.
Each title in this series is authored in relation to other titles so as to establish a library of complem…