alexsun > alexsun's Quotes

“It’s often the case that teams working in agile processes do not actually go back to improve the user interface of the software. But, as the saying goes, “it’s not iterative if you only do it once.” Teams need to make a commitment to continuous improvement, and that means not simply refactoring code and addressing technical debt but also reworking and improving user interfaces. Teams must embrace the concept of UX debt and make a commitment to continuous improvement of the user experience.”
― Jeff Gothelf, Lean UX: Applying Lean Principles to Improve User Experience

“Instincts are experiments. Data is proof.”
― Alistair Croll, Lean Analytics: Use Data to Build a Better Startup Faster

“In Management: Tasks, Responsibilities, Practices (HarperBusiness), Drucker wrote, “Without productivity objectives, a business does not have direction. Without productivity measurements, it does not have control.”
― Alistair Croll, Lean Analytics: Use Data to Build a Better Startup Faster

“If two metrics change together, they’re correlated, but if one metric causes another metric to change, they’re causal. If you find a causal relationship between something you want (like revenue) and something you can control (like which ad you show), then you can change the future.”
― Alistair Croll, Lean Analytics: Use Data to Build a Better Startup Faster

“Every industry has KPIs — if you’re a restaurant owner, it’s the number of covers (tables) in a night; if you’re an investor, it’s the return on an investment; if you’re a media website, it’s ad clicks; and so on.”
― Alistair Croll, Lean Analytics: Use Data to Build a Better Startup Faster

“Quantitative data abhors emotion; qualitative data marinates in it.”
― Alistair Croll, Lean Analytics: Use Data to Build a Better Startup Faster

“Jay Parmar, co-founder of crowdfunded ticketing site Picatic, told us that simply changing the company’s call to action from “Get started free” to “Try it out free” increased the number of people who clicked on an offer — known as the click-through rate — by 376% for a 10-day period.”
― Alistair Croll, Lean Analytics: Use Data to Build a Better Startup Faster

“A great idea that excites your organization but not your customer creates no value. A great idea that you cannot implement is a theoretical dream. And a great idea that you implement, but which the competition implements better, is at best a disadvantaged effort and at worst a waste of both time and resources.”
― Ron Adner, The Wide Lens: A New Strategy for Innovation

“Gyan Shala (Hindi for “a school for knowledge or wisdom”) offers the poor an extremely cheap and effective private school option by renting single classrooms in slums and employing local women from the informal sector as teachers.”
― William D. Eggers, The Solution Revolution: How Business, Government, and Social Enterprises Are Teaming Up to Solve Society's Toughest Problems

“Strategy is a commodity, execution is an art.”
― Peter Drucker