“The Kickstart Question: “What’s on Your Mind?” An almost fail-safe way to start a chat that quickly turns into a real conversation is the question, “What’s on your mind?” It’s something of a Goldilocks question, walking a fine line so it is neither too open and broad nor too narrow and confining.”
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Michael Bungay Stanier,
The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever
