John > John's Quotes

“When it comes to dealing with change and crisis, grace becomes evident in how we treat one another.”
― John Baldoni, Grace Under Pressure: Leading Through Change and Crisis

“Humility is a reflection of vulnerability; it is the self giving itself permission to say, “I don't know everything.”
― john baldoni, Grace Under Pressure: Leading Through Change and Crisis

“A leader who delivers the truth and does so calmly and confidently gives people a reason to believe that the right people are in charge and will do what they can to improve the situation.”
― John Baldoni, Grace Under Pressure: Leading Through Change and Crisis

“Patience prepares the mind for the opportunity.”
― John Baldoni, Grace Under Pressure: Leading Through Change and Crisis

“Leading in crisis requires an ability to remain composed, focused, and engaged when tensions rise.”
― John Baldoni, Grace Under Pressure: Leading Through Change and Crisis

“A vulnerable leader facilitates the bonds of trust by making herself approachable, likeable, and respectable.”
― John Baldoni, Grace Under Pressure: Leading Through Change and Crisis

“When a leader demonstrates vulnerability, she enables three things to occur: approachability, likeability, and respectability.”
― John Baldoni, Grace Under Pressure: Leading Through Change and Crisis

“While authenticity is the “real you,” vulnerability is that “you” naked—that is, who you are without artifice.”
― John Baldoni, Grace Under Pressure: Leading Through Change and Crisis

“Hope is foundational to our ability to look beyond our present circumstances.”
― John Baldoni, Grace Under Pressure: Leading Through Change and Crisis

“Keeping the notion of dignity front and center creates a workplace where people want to be.”
― John Baldoni, Grace Under Pressure: Leading Through Change and Crisis