“Sorry, traffic was a nightmare. I'd just come off the highway..."
Sheryl cuts her off and, in front of her colleagues, gives her a dressing down about blaming the traffic rather than accepting responsibility for not anticipating traffic. She asks how many times she's driven this particular road, why she hadn't considered the needs of her coworkers in deciding when to leave her house, what time might have been more appropriate to set off from San Francisco to reach Menlo Park. She vents that Debbie has wasted her coworkers' time (mak-ing no mention of her own decision to waste our time with this perform-ance).
By now I know there's probably no specific reason for this outburst. Debbie's not in the habit of being late. I'd be shocked if she had been underperforming in the days or weeks before this. It's just Sheryl, in an arbitrary flex of power. That seems to be how she operates, unpredictable, keeping us all on edge. Never quite knowing when she'll strike, so we're never tempted to push any boundaries, even the simplest ones. Strict rules, selectively enforced and the baseline of ever-present fear. It ensures we obey in advance. Why does someone need to be so mean to the people helping her? I've been at Facebook for a few years now, and I've hit a point like the phase of a romance where you still see everything great that attracted you to the person in the first place. You're still excited by the future you're building together. But you've spent enough time together that you also see their flaws. And wonder how deep they run. I don't know if Sheryl's outbursts are an occasional thing-which I can cope with—or if that's who she is. And I'm nervous it's the latter.”
―
Sarah Wynn-Williams,
Careless People: A Cautionary Tale of Power, Greed, and Lost Idealism
