Chip Hayner > Chip's Quotes

“...he preferred to view his crew leadership not as decision making, but as sensemaking. "If I make a decision, it is a possession, I take pride in it. I tend to defend it and not listen to those who question it...If I make sense, then this is more dynamic and I listen and I can change it.”
― David Epstein, Range: Why Generalists Triumph in a Specialized World

“Big innovation most often happens when an outsider who may be far away from the surface of the problem reframes the problem in a way that unlocks the solution.”
― David Epstein, Range: Why Generalists Triumph in a Specialized World

“A team or organization that is both reliable and flexible, according to Weick, is like a jazz group. There are fundamentals—scales and chords—that every member must overlearn, but those are just tools for sensemaking in a dynamic environment. There are no tools that cannot be dropped, reimagined, or repurposed in order to navigate an unfamiliar challenge.”
― David Epstein, Range: Why Generalists Triumph in a Specialized World