“If someone only empathizes with us, we find a listening ear but no proven path forward. If someone only models their authority, we find a solution but no love. When we believe someone understands our pain from firsthand experience and has demonstrated their authority about how to live life to the fullest, they will earn our trust and the right to guide us. (Empathy + Authority = Trust.)”
―
Jesse Eubanks,
How We Relate: Understanding God, Yourself, and Others through the Enneagram