“Cheating and covering up are natural by-products of a top-down culture that does not accept “no” or “it can't be done” for an answer. But combining this culture with a belief that a brilliant strategy formulated in the past will hold indefinitely into the future becomes a certain recipe for failure.”
―
Amy C. Edmondson,
The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth
