Although the SET-UP principles were developed for working with borderline patients, they can be useful for dealing with others. When communication is stalled, SET-UP can help focus on messages that are not being successfully transmitted. If an individual feels that he is not supported or respected, or that he is misunderstood, or if he refuses to address realistic problems, specific SET steps can be taken to reinforce these flagging areas. In today’s complex world, a clear set of communication principles that includes both love and reason are necessary to overcome the tribulations of
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