They suggested that at the core of the hostility is a sense of “time-pressuredness”—“Can you believe that teller, how slowly he’s working. I’m going to be here all day. I can’t waste my life on some bank line. How did that kid know I was in a rush? I could kill him”—and that the core of being time-pressured is rampant insecurity. There’s no time to savor anything you’ve accomplished, let alone enjoy anything that anyone else has done, because you must rush off to prove yourself all over again, and try to hide from the world for another day what a fraud you are. Their work suggested that a
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