Friedman and colleagues stuck with an alternative view. They suggested that at the core of the hostility is a sense of “time-pressuredness”—“Can you believe that teller, how slowly he’s working. I’m going to be here all day. I can’t waste my life on some bank line. How did that kid know I was in a rush? I could kill him”—and that the core of being time-pressured is rampant insecurity.
