Just Do It: The 80/20 Quality of Stress Management There’s this idea in a number of disciplines called the 80/20 rule. In retail business, it takes the form of, “20 percent of the customers account for 80 percent of the complaints.” In criminology, it’s, “20 percent of the criminals account for 80 percent of the crime.” Or, “20 percent of the research and design team accounts for 80 percent of the new ideas.” The numbers are not meant to be literal; it’s just a way of stating that causality is not equally distributed in a population of causal agents. I would apply the 80/20 rule to stress
...more
This highlight has been truncated due to consecutive passage length restrictions.
