Juan Lombana

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If I’m doing the appraisal, at the end I’ll say, “Now I’m going to give you the last line. You’ve heard what I think—what would you like to add to this?” He’ll reply, and then I’ll say, “Well then, we’ve agreed that these are the issues you’ve got to work on. Now, some of the problems may be in your DNA, and you may not necessarily be able to change them. But you can modify them, improve them.” Finally, the person being appraised initials the document, saying in effect, “Okay, you’ve said some nice things about me. I appreciate it. I accept the fact I have these learning needs and that I will ...more
Execution: The Discipline of Getting Things Done
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