E. Paul Whetten

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“In the first year, a person came to me and said, ‘Your system doesn’t work. Last year I was rated really well. This year I did the same work and achieved the same level of performance, but I was rated really low.’ I said, ‘Well, let me give you an answer. It’s one of two things or both. Number one, chances are you weren’t as good as you thought you were last year. Number two, if you were that good and you did the same job this year, you’re rated lower because you didn’t get any better, and everyone else did. You’ve got to realize, EDS is improving, and everybody’s got to improve the job they ...more
Execution: The Discipline of Getting Things Done
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