Jonathan

29%
Flag icon
Our conversion strategy was successful for several reasons. First, through the free trial, prospects had already experienced the service, and they knew it worked. Second, it was a very low risk proposition because the service was billed monthly and there was freedom to change the plan or quit without any penalties. Third, it was such a good product that users became addicted. They needed it.
Behind the Cloud: The Untold Story of How Salesforce.com Went from Idea to Billion-Dollar Company-and Revolutionized an Industry
Rate this book
Clear rating
Open Preview