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Now take it to the next level by turning customers into Street Teams: • Give customers a service or product they love. • Elicit customers’ insight—and use it—so that they’ll love what you’re offering even more. • Provide a platform for customers to share their enthusiasm. • Operate locally to build teams that influence others on a community level and collectively form a global network.
Behind the Cloud: The Untold Story of How Salesforce.com Went from Idea to Billion-Dollar Company-and Revolutionized an Industry
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