In the very beginning, we cast a big net, fishing for any customer who bit. For the most part, we caught a lot of minnows, and then, as we became more established, we attracted some tuna. Many of our minnows got washed away in the dot-com crash, but the bigger fish, such as American Medical Response and Analog Devices, found our elastic service fitting for precarious times, and they weathered the storm with us.