Not only do these methods play havoc with our minds, morale and ability to develop cooperative working relationships (which are actually the gold dust of well-run organizations as well as of mental well-being), they are not very efficient either. Many commentators now recognize that the striving for results and the neglect of process, structure, and integrated frameworks have cost the NHS and other organizations very dearly. It doesn’t really matter whether you’re managing a football team, a company or a country – managers who are only results-focused rather than effort-and process-focused and
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