In dealing with this dilemma, modern leaders should take their cue from Lincoln. f your chief executive’s subordinates complain, let the executive know about the complaints. This is only fair. He may not know that people are disenchanted, and it will give him time to correct the problem. However, Lincoln would also be the first to say that if you determine that the complaints are true, and nothing changes, it’s appropriate to remove the supervisor, especially if he’s not doing his job properly.

