The bank’s own policy required that loan guarantees be accompanied by a certificate of a corporate representative’s authority to act, and a legal opinion supporting that authority.18 But this time, all the bank did was have a loan officer call MCI’s switchboard to verify that Pavlo worked there.19 That call, along with Pavlo’s Georgia Club performance in front of Roger Smock and his National Bank of Canada bobble-heads, was the sum total of the banks’ due diligence.