“This is a not a vote,” he said. “I’m going to decide this one myself, but before I make my decision I want your advice.” Dan announced his decision the next day. Not everyone agreed, but they felt good that it was a fair process and that they got the chance to make their case. Hearing different points of view is critical for good decision making, but if you want people to speak their minds, you must consider their advice seriously even when you don’t follow it.
