David Spencer

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It can be difficult to determine how well our simple models correspond to the realities of complex systems, but it is easy to determine three things: (1) how well we understand our simple models; (2) how familiar we are with the surface elements, concepts, and vocabulary of the complex system; and (3) how much information we are aware of, and can easily access, about the complex system.
The Invisible Gorilla: And Other Ways Our Intuitions Deceive Us
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