“To get the culture started, you have to believe in it, live it, show it, be part of it,” Silbert says. “You have to be willing to jump in a hole with people. The leader has to be willing to do it with people. ‘Change’ was a verb and it should stay a verb. It has to happen in action. You have to do it. I don’t think a leader can accomplish major change without being willing to slice yourself open and become part of the change. I say, ‘You guys force me to be my best self because I live in a glass house.’”