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He placed such faith in polished shoes that he provided, free of charge, a shoe-shining kit for each office unit.
“Success comes from keeping the ears open and the mouth closed” and “A man of words and not of deeds is like a garden full of weeds.”
“Do not many of us who fail to achieve big things … fail because we lack concentration—the art of concentrating the mind on the thing to be done at the proper time and to the exclusion of everything else?”
He was always proud of the fact that he had an abnormally low pulse of fifty-two.
Taking for granted the growth of his empire, he hired talented people as found, not as needed.
“The ability to deal with people is as purchasable a commodity as sugar or coffee,” he once said, “and I pay more for that ability than for any other under the sun.”
