Jody Mulkey

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For instance, say, “I’ve read up on your culture and the differences between both of our cultures, and yet I am certain I will say and do things that may not fit. I’m not planning to, but it may happen—and the last thing I would want to do is embarrass you in front of your peers by making you have to explain my offensive behavior. If you tell me the most common things my culture does or doesn’t do that offend your culture, I will try my very best to not act in those ways.”
Just Listen: Discover the Secret to Getting Through to Absolutely Anyone
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