In a factory, this isn’t really a problem. The owner controls the boss who controls the foreman who controls the worker. It’s a tightly linked chain, and things get done because there is cash to be made. Most modern organizations are now far more amorphous than this. Responsibility isn’t as clear, deliverables aren’t as measurable, and goals aren’t as cut and dried. So things slow down. The linchpin changes that. Understanding that your job is to make something happen changes what you do all day.
