was also integrating a knowing of what real leadership was truly all about. It wasn’t some soft skill that you use once in a while to meet your performance goals and win some motivational contest. Leadership was so much more than that. It was a way of expressing our absolute best as human beings. And using the inner leader that inhabits each one of us not only to uplift our own lives, but also to elevate the lives of all those around us—from our teammates to the customers we are privileged to serve.
