The more you can help people find their own insights, the easier it will be to help others be effective, even when someone has lost the plot on an important project. Bringing other people to insight means letting go of “constructive performance feedback,” and replacing it with “facilitating positive change.” Instead of thinking about people’s problems and giving feedback or making suggestions, change can be facilitated faster in many instances if you think about people’s thinking, and help others think about their own thinking better. However, letting go of the default approach to
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