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You could help the person increase her sense of status, perhaps by encouraging her. Or increase someone’s sense of certainty by making implicit issues more explicit, say, by clarifying your objectives. Or increase a person’s sense of autonomy by ensuring that he is making the decisions and coming up with the ideas, not just listening to your suggestions.
Your Brain at Work: Strategies for Overcoming Distraction, Regaining Focus, and Working Smarter All Day Long
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