First, consider nontangible rewards. Praise and positive feedback are much less corrosive than cash and trophies. In fact, in Deci’s original experiments, and in his subsequent analysis of other studies, he found that “positive feedback can have an enhancing effect on intrinsic motivation.”6 So if the folks on the design team turn out a show-stopping poster, maybe just walk into their offices and say, “Wow. You really did an amazing job on that poster. It’s going to have a huge impact on getting people to come to this event. Thank you.” It sounds small and simple, but it can have an enormous
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