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The leader’s job is to facilitate a battlefield-like sense of camaraderie among his or her personnel, an environment for people to find a way to bond together, to care about one another and the work they do, to feel the connection and extension so necessary for great results. Ultimately, it’s the strongest bond of all, even stronger than money.
Be bold. Remove fear of the unknown—that is, change—from your mind. Respect the past without clinging to it: “That’s the way we’ve always done it” is the mantra of a team setting itself up to lose to an organization that’s not doing it that way any more.
Be obsessive in looking for the upside in the downside.