The Score Takes Care of Itself: My Philosophy of Leadership

by Bill Walsh

Establishing Your Standard of Performance In quantifying and implementing your own version of the Standard of Performance, the following guidelines are a good reference point: 1. Start with a comprehensive recognition of, reverence for, and identification of the specific actions and attitudes relevant to your team’s performance and production. 2. Be clarion clear in communicating your expectation of high effort and execution of your Standard of Performance. Like water, many decent individuals will seek lower ground if left to their own inclinations. In most cases you are the one who inspires and demands they go upward rather than settle for the comfort of doing what comes easily. Push them beyond their comfort zone; expect them to give extra effort. 3. Let all know that you expect them to possess the highest level of expertise in their area of responsibility. 4. Beyond standards and methodology, teach your beliefs, values, and philosophy. An organization is not an inanimate object. It is a living organism that you must nurture, guide, and strengthen. 5. Teach “connection and extension.” An organization filled with individuals who are “independent contractors” unattached to one another is a team with little interior cohesion and strength. 6. Make the expectations and metrics of competence that you demand in action and attitudes from personnel the new reality of your organization. You must provide the model for that new standard in your own actions and attitude.