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a great leader—just do the job and treat people right.
doing your job, treating others with respect, expecting people to do their jobs, and holding them accountable is a formula for success that will work in any good organization.
encouragement, support, and critical evaluation.
Don’t let differences or animosity linger.
praising rather than blaming;
getting out and working amid your “troops”;
precisely describing what you...
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taking pride in the p...
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paying attention to...
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creating habits that hold up und...
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removing nonessentials in th...
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the title I really wanted—the title that indicated the highest praise—was “teacher” or “coach”; combined, they make you a leader.
Believing your own press clippings—good or bad—is self-defeating.
You are allowing others, oftentimes uninformed others, to tell you who you are.
The real damage occurs when you start to believe that future success will come your way automatically because of the great ability of this caricature you have suddenly become, that the hard work and applied intelligence y...
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You demonstrate a lack of assuredness when you talk constantly in negatives.
I always made an effort to counter it by following up the barbs with more upbeat input immediately afterward.
When I criticized or gave feedback to someone, it wasn’t defeatist. It was always focused on the here and now
conjured up images or incidents of poor play over the previous days or weeks
If you’re growing a garden, you need to pull out the weeds, but flowers will die if all you do is pick weeds.
People are the same. They need criticism, but they also require positive and substantive language and information and true support to really blossom.
Constructive criticism is a powerful instrument essential for improving performance. Positive support can be equally productive. Used together by a skilled leader they become the key to maximum results.
Among his many talents was direct communication. He was clear, specific, and comprehensive without an ounce of ambiguity. I like his approach and recommend the same for you.
What he laid out was measurable. And he measured it on a regular basis—his
Employees can thrive in an environment where they know exactly what is expected of them—even
even when those expectations are very high.
A leader must know when his team is making a lot of noise signifying nothing.
“Don’t mistake activity for a...
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collaboration is required more than ever these days
the skill of being a great listener—is the first law of good communication.
I wanted to work with people smart enough to have independent thinking but strong enough to change their opinion when evidence or logic suggested it.
It’s recognizing when to say it, how to say it, when to listen, whom you’re talking with, how they feel, what you’re trying to get down to, how important the circumstance is, what the necessity is timewise, and how rapidly the decision must be made.
You should be willing to go to someone’s office or desk and help him or her do his or her job.
They called it “management by walking around.”
recognizing that personal communication was often necessary to back up written instructions.
“boundaryless” communication and worked hard to remove barriers to the flow of information within the corporation.
Everybody is in the loop and expected to participate.
Rank, titles, or inferred status can impede open communication in an environment where people thrive on helping one another.
For that to happen—for individuals to merge their own interests with those of the team—good communication must exist in an open atmosphere where intellectual interaction is a given.
This involves setting aside your ego, resisting the temptation to let the world know how smart you are or think you are.