people’s lives are far more complicated than they appear from the outside. That’s why, as part of my resolution to “Be generous,” I meant to cut people slack. The “fundamental attribution error” is a psychological phenomenon in which we tend to view other people’s actions as reflections of their characters and to overlook the power of situation to influence their actions, whereas with ourselves, we recognize the pressures of circumstance. When other people’s cell phones ring during a movie, it’s because they’re inconsiderate boors; if my cell phone rings during a movie, it’s because I need to
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