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Our experiences have led us to identify five types of broad-market opportunities, each of which represents a unique avenue for growth and innovation: Related opportunities that form a theme Unrelated opportunities that represent growth avenues A single opportunity that can be addressed with a new, ancillary product Overserved outcomes that add unnecessarily to product cost Opportunities for technology development and long-term growth
What Customers Want (PB): Using Outcome-Driven Innovation to Create Breakthrough Products and Services
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