How to Talk to Anyone: 92 Little Tricks for Big Success in Relationships

by Leil Lowndes

Studies have shown emotional reactions occur even before the brain has had time to register what's causing that reaction.4

The study showed women who were slower to smile in corporate life were perceived as more credible."

fidgeting undermines credibility.

How do you put people at ease? By convincing them they are OK and that the two of you are similar. When you do that, you break down walls of fear, suspicion, and mistrust.